MUMBAI, India – Seadrill has contracted Tata Consultancy Services (TCS) to overhaul and maintain its global digital infrastructure.
TCS will support Seadrill’s global IT operations across the business, both on itsmobile offshore drilling rigs and across its onshore locations, and will provide local support in the UK, US, Canada, Brazil, Mexico, Saudi Arabia, UAE, and Thailand.
The company says one of the factors behind the contract award was its Machine-First Delivery Model, which uses automation andartificial intelligence technologies to lessen operating risk, improve speed-to-market, and increase productivity.
TCS’ ignio AIOps software is said to assist smarter and faster decision making, with first-time-right identification of probable causes of outages achieved within minutes.
The software is also said to remove silos across business divisions, enable automation of 80% of routine IT tasks, and to predict potential future incidents with more than 90% accuracy.