Emergency preparedness study seeks to quantify best practices

Based on its work with the Marine Well Containment Co., Capgemini Consulting conducted an Emergency Preparedness & Response (EP&R) survey across 20 oil and gas producers and 10 oilfield services companies. The survey was conducted to codify and quantify best practices, while at the same time summarizing where companies should focus their financial resources in EP&R.

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Survey of GoM operators finds progress, remaining gaps

Florent Andrillon
Christopher Miller
Capgemini Consulting

The oil and gas industry invests significant financial and human capital resources in the prevention of injury, casualty, and disaster. After prevention, preparation for emergency response is the next most important consideration so any negative consequences can be mitigated effectively.

Following the Macondo incident, US regulatory authorities shut down drilling in the Gulf of Mexico until the industry could demonstrate its ability to contain a deepwater blowout. The industry leaders – Anadarko, Apache, BHP Billiton, BP, Chevron, Conoco-Phillips, ExxonMobil, Hess, Shell, and Statoil – formed the Marine Well Containment Company (MWCC) Its mission is to be continually ready to respond to a well control incident in the game and to advance associated capabilities to keep pace with its members' needs.

Based on its work with MWCC, Capgemini Consulting conducted an Emergency Preparedness & Response (EP&R) survey across 20 oil and gas producers and 10 oil field services companies with participation representing roughly 10%-15% of the world's daily oil and gas production.

The survey was conducted to codify and quantify best practices, while at the same time summarizing where companies should focus financial resources in EP&R. It provided a view into the industry's evolving emergency response capabilities, assessing priorities, performance gaps, and the development of capabilities.

The results indicated that respondents have started to create a holistic, integrated approach to EP&R. For example, while equipment tests and drills had historically been conducted at an asset-level, companies shifted towards creating globally standardized emergency management systems. Since the survey was published, leading oil and gas companies have made substantial investments in innovative equipment and technologies. However, as the fifth anniversary of the Macondo incident nears, there are significant gaps in approaching EP&R capabilities on a holistic basis including organization, people, and process elements.

Historical improvements

According to the International Oil & Gas Producers Association (OGP) the reasons for fatal incidents include: inadequate risk assessment, supervision, work standards and procedures; improper decisions; unintentional violation of regulations; and inadequate training or lack of competency across workers. Besides this, as many as one-third of these fatalities are caused by vehicle or air transport incidents. In addition to the casualties, the industry faces several major gas leaks and spills each year.

Fatalities per hour have declined. (Images courtesy Capgemini Consulting)
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Common survey findings

Capgemini Consulting's EP&R survey revealed nine major performance areas that could be improved, but five in particular stood out as critically important to each respondent:

EP&R tests, drills, and performance measurement. Organizations tend to demonstrate varied execution of EP&R testing and performance measurement in an effort to meet regulator mandated requirements. While most tests and drills are currently conducted at the asset level, there was a clear trend in the survey towards globally consistent EP&R capabilities; tests and drills are moving beyond an asset-level focus. One of the greatest challenges highlighted by the companies was ensuring adherence to quality standards, and meeting the capability requirements of JV partners.

Information sharing. Although most organizations recognized the need to document best practices, few had a formalized process for doing so. Around 23% of organizations surveyed did not have any formalized process to facilitate the sharing of lessons learned and best practice knowledge. The other organizations presented disparate approaches for sharing EP&R best practices, ranging from technical support, drills and training exercises, to knowledge sharing sessions. There is also an evolving capability maturity with the use of digital information sharing tools. Some organizations are using surveillance tools and specialized software for EP&R support. One example of these capabilities is the geographic information system (GIS) teams in response to emergencies such as gas explosions, oil spills, and in-response management.

Training and competency assurance. Most respondents indicated that their employee training and competency plans were designed to meet, but not exceed regulatory and compliance standards for, workforce competency. Leading practices observed include: cross training and the swapping of roles during exercises and drills to ensure a degree of robustness in the response plan. EP&R is as a driver of better industry collaboration. Organizations are realizing the potential implications of not effectively responding to catastrophic incidents. These organizations also feel that EP&R can be a path that drives industry collaboration.

Continuous improvement. Around 90% of the companies surveyed responded "no" when asked if EP&R applies only to catastrophic situations. Instead, EP&R applies to all kinds of incidents, which were categorized by their severity on a "tiered" system. Also, EP&R plans were mostly asset specific, with guidelines provided from corporate management. Unless a low probability risk has high consequence impacts, organizations may not conduct drills and exercises for less-than-likely risk scenarios.

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