LAFAYETTE, Louisiana --Knight Oil Tools has named Howard Milligan corporate director of quality. Based at Knight's headquarters in Broussard, Louisiana, Milligan will be responsible for establishing a unified quality management system.
"Our goal is to establish a proactive preventive action system," Milligan said. "We will proactively identify customer issues and work with executive management to implement strategic initiatives for customer satisfaction and continuous quality improvement."
Milligan most recently was president of Advanced System Dynamics Inc. He has implemented and achieved American Petroleum Institute and ASQ/ ISO 9001:2000 certifications for 45 corporations worldwide.