ZURICH, Switzerland – ABB says it is playing its part in helping businesses to stay operational during the current uncertain times.
Peter Terwiesch, president of the Industrial Automation division, said: “Remote services and digital solutions can make a major contribution to keep people safe, production running, and critical supply chains and economic livelihood preserved.”
With businesses under pressure to limit site work, assets must remain operational where possible across the energy, process, maritime, power generation, and other industries.
The company said it has been working with customers to safeguard access to field operators and service engineers who cannot be on-site by delivering control room livestreams, operational insights, process data and plant key performance indicators to users working from home.
To ensure continuous operations, clients can access ABB remote-enabled solutions such as remote condition monitoring of critical facilities; augmented reality maintenance support; online tools for training and spare parts stocking; and self-diagnoses to mitigate risk to assets, processes, and security.
Many of these services can be accessed via ABB Ability Collaborative Operations (digitally enabled solutions and services) and the company’s network of Collaborative Operations centers worldwide.
The company’s domain specialists and data scientists use digital technologies to help customers monitor their assets, and keep production running.